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Economy of Chile is characterized by a high level of foreign trade. The country enjoys varied natural resources, skilled labor and effective administrative structures. Chile`s reputation as a role model for economic reforms was strengthened when the democratic government took over from the military rule in 1990.
Chile`s economy growth has been 5-7% over the last several years. In 2006, Chile became the country with the highest nominal GDP per capita in Latin America. The public and private investment in the Chilean economy has remained high. The government recognizes the necessity of private investment to boost workers productivity. The government also encourages diversification to non–traditional exports of fruits, wine and sea food to reduce the relative importance of basic traditional exports of copper, timber and other natural resources.
Chile`s welcoming attitude towards foreign direct investment is codified in the country`s Foreign Investment Law, which gives foreign investors the same treatment as Chileans. Registration is simple and transparent. Foreign investors are guaranteed access to the official foreign exchange market to repatriate their profits and capital. |
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Location
Southern South America, bordering the South Pacific Ocean, between Argentina and Peru. |
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Natural Resources
Copper, timber, iron ore, nitrates, precious metals, molybdenum, hydropower. |
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Economy
GDP - real growth rate : 5%
GDP - per capita : USD 13,900 |
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GDP – composition by sector |
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Agriculture |
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4.8% |
Industry |
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51.2% |
Services |
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44.0% |
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Industries
Cooper, iron and steel, wood products, sea food and wine |
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| Industrial production growth rate : 11.1% |
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Labor Force - by occupation |
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Agriculture |
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13.6% |
Industry |
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23.4% |
Services |
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63 .0% |
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| Exports : USD 67.64 billion (FOB). |
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Export Commodities
Copper, fruit, fish production, paper and pulp, chemicals, wine. |
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Exports Partners
US 15.6%, Japan 10.5%, China 8.6% Netherlands 6.7%, South Korea 5.9%, Italy 4.9.%, Brazil 4.8%, France 4.2%. |
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| Imports : USD 43.99 billion (FOB) |
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Imports Commodities
Petroleum & petroleum products, Chemicals, electrical and tele-communications equipment, industrial machinery, vehicles, natural gas. |
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| Import – partners : US 15.6%, Argentina 12.6%, Brazil 11.8%, China 9.7%. |
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| Exchange rate : 1 USD = 500 Pesos (CLP) |
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Indo – Chilean bilateral trade relations
Chile was the first country in South America which signed a trade agreement with India as far back as 1956. The trade between the two countries has grown substantially to reach record levels each way. The bilateral trade has now reached to USD 2.2 billion in 2007.
Chile is one of the region's most dynamic and promising markets. Its strength and attractiveness lie not in its size (population 15 million), but in the energy and professionalism of its entrepreneurs, the transparency of its regulations, and the predictability of its decision-makers. Market-led reforms over the past 25 years and an increasingly diversified economy with strong ties to buyers and suppliers in the Americas , Europe , and Asia have given Chile a wide range of options for further growth. Prudent economic policy-making has secured long-term stability unknown elsewhere in Latin America . Preferential Trade Agreement (PTA) which was signed in Delhi in March, 2006 came into force on August 16, 2007 .
The PTA includes three annexes on Rules of Origin, Dispute Settlement Procedures and Preferential Safeguard Measures. In addition, it also includes two other annexes, which contain the list of products on which India and Chile have offered tariff preferences to each other. While India has offered tariff preferences on 178 products at the 8-digit level to Chile , Chile has offered tariff preferences on 296 products at the 8-digit level to India . The margins of preference, which mean the reduction on applied rate of import duty, offered by India range from 10% to 50%. The margins of preference offered by Chile also range from 10% to 50%, with four products offered at 100% margin of preference. These four products correspond to sheath contraceptives, metal needles and needles for sutures, catheters and other surgical instruments. Chile has offered 50% margin of preference on some pharmaceutical products and chemicals. India has offered 50% margin of preference to Chile on several leather products, split and unsplit grains.
Chile has one of the region's simplest and most transparent regulatory systems for trade and business, but foreign companies should carefully review Chilean regulations to ensure trouble-free operations. Chile does maintain import and export licensing requirements, but this is primarily for the purpose of gathering statistical data. Only agricultural products and a few sensitive items face significant restrictions.
Chile is a particularly promising market for exports of high technology and capital goods. However, while there are ample opportunities for foreign goods and services of all types in Chile , competition is stiff, especially from countries such as Canada , Mexico , and the European Union, which have previously negotiated free trade agreements with Chile . The United States and China are Chile 's main trading partners and their largest suppliers as well.
Over the last two decades, Chile has avoided many of the persistent economic problems that have plagued some of its neighbors. Prudent economic policy-making and a strong focus on diversified trading links with North and South America, Europe, and Asia have provided Chile with stable long-term growth unknown in most of Latin America. In fact, capitalizing on its reputation as a reliable trading partner (thanks to the availability of a skilled workforce, reliable and inexpensive telecommunications services and good transportation links, especially by air), Chile is working to position itself as the logical choice for foreign firms looking to establish a South American regional hub. Chile is the only investment-grade economy in South America . As of December 2007, Chile has been ranked among the top 30 best world economies according to a Standard & Poor risk classification report. The report gave Chile a grade of “A+”, an improvement from the previous “A” awarded January 2004. The ranking reflects each country’s solvency with respect to its foreign debt as well as its openness to foreign investment, legal transparency, and political stability. Overall, Chile received the highest credit ranking of any emergency economy. S&P placed Chile in the same category with countries such as Italy, Iceland and Russia and higher than China, South Korea and India.
Over the last 20 years, Chile has witnessed the most impressive real growth rates in its history. From 1987 to 1997, Chile 's GDP (Gross Domestic Product) grew an average of 7.9%. While the world economy entered recession, Chile 's economy managed to grow at an average of 2.6% from 1998 to 2002. From 2003 to 2007 Chile grew at an average 5%. The government of Chile and several independent economists estimate the economy will grow 3.9% in 2008.
A strong, independent central bank maintains a prudent fiscal management that kept Chile 's inflation within a target range of 2% to 4% up to 2006. W idely influenced by rising demand for goods in the international economy and escalating energy costs, Chile ’s inflation went up to 7.8% in 2007. The consumer price index rose by 1.5% in June, 2008, which brought inflation for the 12-month period through June to 9.5%, the highest level since 1994.. The world economic crisis has put pressure on Chile in recent months, particularly since Chile heavily imports goods like petroleum and gas that are not produced domestically. |
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Marketing Foreign Products and Services
There are a number of factors that should be considered in exporting products to Chile . This section provides a brief overview of many critical factors that must be considered. |
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Establishing a Business
Incorporating in Chile is not expensive and takes about two months. Chile has no minimum local participation requirement; the inclusion of local partners is guided only by commercial considerations.
The first step for a foreign citizen, corporation, or entity wishing to establish a business in Chile is to present a declaration of intent to invest in Chile to a Chilean Consulate, stating the nature of the business and the capital to be invested, while simultaneously requesting a Permanent Residence Visa. This confers official residence status on the company (no one can conduct commercial activities in Chile without it).
Within the framework of Chilean law, business entities can choose to set up in a variety of corporate forms, each with different legal and tax implications. Chile and India are currently negotiating a Double Taxation Avoidance Agreement. |
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Distribution / Sales Channels
Establishing a local subsidiary or branch office gives the best guarantee that the exporter will receive efficient service and appropriate promotion of its products. Any corporation legally constituted abroad may form, under its own name, an authorized branch in Chile . This method of market penetration may involve a considerable investment, but can be justified if sales are large in volume or when local service support and/or inventory are necessary.
Another practical and more common market entry strategy is to appoint an agent or representative with good access to relevant buyers and with technical expertise. Distances are great in Chile , so larger representatives usually have branch offices in different regions. |
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Agents / Distributors: Finding a Partner
About 3,000 importers currently operate in Chile; some of them also act as export agents. Most are small- to medium-size firms. Several large firms handle multiple lines of products and are large wholesalers. Almost all the firms have their main offices in Santiago. The larger ones have branch offices throughout the country, including the free-trade zones of Iquique and Punta Arenas. Other firms employ specialized traveling salesmen.
In general, foreign suppliers enter the Chilean market by appointing an agent, distributor, or wholesaler. Agent/representative commissions normally range from 5% to 10%, depending on the product.
The selection of a Chilean agent or representation is an extremely important decision for foreign exporters, which merits a thorough review of possible candidates and their qualifications and capabilities. |
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Direct Marketing
Direct marketing is well established in the services sector, especially in banking/finance and telecommunications services. Catalog sales are not common. Chilean consumers generally prefer to browse in shops rather than order from catalogs. Customers want to know there is a store that can provide after sales service or address any problem that might arise. Exchange of products in Chile is made more complicated due to value added tax considerations. Credit card use is low in Chile but is growing.
Internet use in Chile is growing rapidly. While in 2002 the number of Chileans having access to internet was 2 million people, in 2007 the number went up to some 7 million people, which is around 50% of the population.
In terms of e-commerce, it is estimated that 25% of Chileans will buy over the Internet and total sales via the Internet will reach US$12 billion annually in Chile this year. The government of Chile supports the development of the Internet and is fostering a public-private alliance to increase access to the Internet, create secure and trusted methods of payment and certification, and enhance product distribution throughout Chile . |
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Franchising
Franchises began to develop significantly in Chile in the early 1990s. About 50 franchises currently operate in Chile, with over 914 locations. The sector provides direct employment for 12,500 employees and accounts for sales reaching US$200 million.
Chile has no special laws on franchises. Franchise companies operating in Chile are subject to regular trade laws. The withholding tax on royalties is 35%, and the value-added tax is 19%. |
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Joint Ventures / Licensing
In Chile, joint ventures and licensing arrangements require the participation of a legally established local partner who can be responsible for Chilean legal and tax obligations. The various administrative, commercial, profit distribution, and other issues involved in the association are established in contracts drawn up between the partners in accordance with Chilean law and tax regulations. |
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Selling Factors / Techniques
Depending on the product or service, price can be the key sales factor in Chile. Price-competitive products from places such as China, Taiwan or South Korea often outsell more expensive European or North American products, especially in consumer product categories such as electronics, appliances, and automobiles.
Where dependability is more important (e.g., advanced electronics and construction machinery), the customer often prefers more expensive North American or European products. While price remains a factor in purchasing decisions, considerations of quality, durability, technology, customer support, and availability of service also influence purchase decisions, with the order of importance depending on the industry, the customer, and the application.
Many of the larger distributors and representatives have regional offices in addition to their Santiago headquarters, or work with a commissioned sales force to cover all of Chile . More technical product categories are generally sold by traveling salesmen who demonstrate products in client's offices. Technical support personnel often assist salesmen during client visits. |
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Advertising / Trade Promotion
Television, radio, newspaper, and magazine advertising are used heavily to reinforce in-store merchandising methods. Private agencies handle most advertising. Most of these agencies belong to the Asociacion Chilena de Agencias de Publicidad (Chilean Association of Advertising Agencies, or ACHAP), located at Fidel Oteiza 1921, Of. 801 (telephone 56-2-269-9578, or 56-2-269-9579; fax 56-2-274-8793).
Cable television reaches an estimated 1.08 households in Chile . By December 2006 about 24% of the population had cable television. However, it is projected that by 2010 it will reach 60%. Two major cable systems (Metropolis-Intercom and VTR-Cablexpress) operate in 95% of the country. Both broadcast all local stations and major international channels from the United States, Italy, France, Germany, Argentina, Brazil and Mexico (U.S. offerings include CNN International, HBO Ole, MTV, TNT, Worldnet, ESPN, Cartoon Network, and MSTV). Indian Channel ZTV is also available on request and payment basis. |
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Product Pricing
Pricing starts with a fairly straightforward formula based on CIF costs plus generally constant ship-to-warehouse expenses. Gross margins for consumer goods are generally 30% to 50% (or more for direct sales to consumers) or 20% to 30% each for the importer/distributor and the retailer when a distribution chain is in place.
Chile 's value-added tax (called IVA) was raised to 19% as of October 1, 2003 . Any tariff and value added tax is usually paid by the importer, not by the supplier. There are some exceptions: government entities do not pay these fees and some luxury goods have higher tariffs, called luxury tax. |
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Selling to the Government
Chile established a government procurement website at http://www.compraschile.cl/ in March of 2000 to increase transparency, enhance opportunities and to reduce government procurement costs. Foreign and local bidders on government tenders must register with the Chilean Direccion de Provisionamiento del Estado (Bureau of Government Procurement Supplies). They must also post a bank and/or guarantee bond, usually equivalent to 10% of the total bid, to ensure compliance with specifications and delivery dates. Bidding is best done through a local agent who is registered, well-connected, and familiar with Chilean government bidding procedures. IPR Infringement Protection
Chile belongs to the World Intellectual Property Organization (WIPO), which protects all patents, trademarks, industrial designs, models, and copyrights in Chile under the provisions of the International Convention for the Protection of Industrial Property (the Paris Convention). However, Chile's intellectual property regime is currently not WTO/TRIPS compliant. |
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Need for a Local Attorney
Because contracts with Chilean firms must abide by Chilean laws, foreign companies entering the Chilean market should have all legal documents drawn up or checked by a qualified legal counsel.
Suppliers can establish their legal relationship with a local representative in one of two ways: an ordinary work contract regulated by Labor Law 19.010, for which some legal guidance is advisable, or the more customary commercial or commission contract, by which the parties establish their own terms and conditions and are not bound by requirements of Law 19.010, especially its severance conditions. |
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Retail Sector
Chile has a modern, highly competitive supermarket sector. Chile's supermarket industry reported sales of US$9.2 billion in 2007, representing 27% of total retail sales. The market for consumer-ready food products and imports is concentrated in Santiago, where both population density and higher incomes create 40% of consumer demand. Supermarkets (i.e., stores with three or more checkouts) serve about 58% of the grocery market and number about 800. Traditional neighborhood mini-markets, beverage stores, and vegetable stands serve about 23% of the market and number about 90,000. Convenience stores, gas marts, and kiosks sell limited quantities of imported candy and snack foods. In general, they do not import, but purchase from local wholesalers/distributors. The average gas mart sells around US$600,000 annually. Gas mart profit margins are reportedly about 10% in sales, about double that of supermarkets. However, the introduction of hypermarkets and larger supermarkets is reshaping the industry. These stores now account for 20% of total sales, offering customers fresh bakery goods, delicatessen items, fresh seafood, coffee bars, prepared salads, pizzas, and meat dishes, in addition to fresh, frozen, and dry grocery products. Warehouse outlets and wholesale clubs have not yet made an appearance. About 15% of products sold in supermarkets are imported, but this segment has grown by 85% over the last five years. |
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| Trade Regulations and Standards |
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Trade Barriers
- Chile generally has few barriers to imports or investment. Foreign firms operating in Chile enjoy the same protection and operate under the same conditions as local firms. In general terms, the import business finds nearly no restriction in this country:
- Import duties have been reduced to a current 6% on nearly all products from most countries, although many products from countries with which Chile has trade agreements enter with lower or no duties.
- The home industry is in no way subsidised or protected.
- Taxes are equally applicable to local manufacturing and imports.
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Trade barriers are, therefore, restricted to a few yet strict technical regulations applicable to a reduced number of sectors, particularly agricultural, livestock, chemical and pharmaceutical items. These rules are not intended to stop imports. Chile having been declared free of pests and diseases such as the fruit fly and the foot-and-mouth disease, such technical norms are rather intended to protect the local people, livestock and agricultural sectors from contagion. The standardisation of sanitary and phyto-sanitary trading regulations has, therefore, become a main issue for concern.
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Following are the local organisations in charge of issuing and enforcing Chile’s technical regulations: |
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The Ministry of Health
through the Chilean Institute of Public Health (ISP) and the Metropolitan Environmental Health Service (SESMA) are responsible for food sanitation; approval of food ingredients; labelling and packaging of processed food; product registration, testing, certification and analysis of chemicals, agro-chemicals and finished pharmaceuticals. |
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The Ministry of Agriculture
through the Agricultural and Livestock Service (SAG) is responsible for enforcing Chile’s import regulations in respect of animal and plant quarantine. |
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The National Standards Institute (INN), which is responsible for the establishment of specific resolutions on the import of safety industrial items, building and construction material, gas-related items and electric products.
- Chile’s technical norms are mainly related to:
- General requirements: maximum duration or expiration date, net content, ingredients, storage, refrigeration, etc.
- Specific product requirements: nutritional labelling, packaging and container regulations, additive regulations, pesticides and other contaminants, waste disposal, weights and measures, animal and plant quarantine, ISO standards, etc.
- Other specific standards: special documentation, conformity assessment requirements, etc.
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Customs Valuation
Chilean Customs valuation uses the normal value of merchandise, without special discounts, plus freight and insurance (CIF). Used goods are valued by the Customs service according to the current new value of similar merchandise, discounting ten percent per year of use, up to a 70% discount. |
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CUSTOM REGULATIONS FOR VISITORS
Chilean customs is quite liberal in clearing the accompanied baggage of the passengers. Small quantities of samples of ‘no commercial value’ are generally allowed to be imported without payment of any duties. However, normal duties are charged for large consignment of commercial merchandise. There are very strict rules about importing food stuff into Chile. Normally, your baggage will be X-rayed at the airport and any foodstuff that you are carrying would be confiscated. If the food stuff, including spices, is not declared, passenger will be liable to pay penalty. |
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TEMPORARY ENTRY OF GOODS
Temporary entry of goods is authorized for government-approved exhibitions and for display in these exhibitions and no duty or Value Added Tax is levied on these items. Goods, so imported, can remain in the country for up to six months. |
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Standards
In general, standards are not mandatory, but companies can voluntarily comply with them, especially in industries where such compliance constitutes a kind of "seal of approval". However, certain imported products, such as those related to industrial safety, building and construction materials, and the gas and electricity industries, must comply with specific requirements of the supervising entity. For example, there are specific regulations pertaining to the seismic resistance of new construction. The National Standards Institute (Instituto Nacional de Normalizacion, or INN) is promoting ISO 9000 standards among local manufacturers. The chemical industry is one of the few industries that have incorporated the ISO 9000 standards into its industrial processing lines. |
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Labeling Requirements
Imported products customarily consumed by the public must display the country of origin before being sold in Chile. Packaged goods must be marked to show the quality, purity, ingredients or mixtures, and the net weight or measure of the contents. Canned or packaged foodstuffs imported into Chile must bear labels in Spanish for all ingredients, including additives, manufacturing and expiration dates of the products, and the name of the producer or importer. All sizes and weights of the net contents also must be converted to the metric system. Goods not complying with these requirements may be imported but not sold to consumers until the conversion is made. Thus, foodstuffs labeled in English have to be re-labeled in Spanish language before they can be sold in Chile . |
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Import Controls
Commercial forms used by both local importers and exporters are commercial invoices, certificates of origin, bills of lading, freight insurance, and packing lists. Special permission, certificates, and approval documents, such as phytosanitary certificates, are required in special cases and can be obtained from National Health Service (Servicio Nacional de Salud, SNS), the Agricultural and Livestock Service (Servicio Agricola y Ganadero, SAG), and the National Fishing Service (Servicio Nacional de Pesca, SERNAP), depending on the nature of the products to be imported.
Chile continues to use animal health, phytosanitary, and sanitary requirements that impede imports, although great progress has been made on a number of fresh fruits, dairy and red meat. All food products entering Chile are subject to sampling and analysis by health authorities.
Firearms can be imported, but they require a special permit from a military authority in Chile .
The importation of pharmaceutical specialties, cosmetics, and most biological and bio-chemical preparations requires prior registration with the Institute of Public Health (Instituto de Salud Publica) and may be subject to special labeling and other requirements, depending on the nature of the individual product.
Imported goods that are considered inconsistent with Chilean "morals, public health, national security, or environment" require special authorization to enter into Chile . These include certain chemicals/processes and some media products that face review and possible censorship. All films, videos and TV programs, imported or locally produced, currently are reviewed for suitability.
The importation of used passenger (older than two years) and cargo transportation vehicles is prohibited. Exceptions include the importation of used ambulances, armored cars, mobile homes, prison vans, street and highway cleaning vehicles, cement-making vehicles, hearses, and fire-fighting vehicles. |
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Free Trade Zones / Warehouses
Chile's two free-trade zones are the Free Zone of Iquique (ZOFRI) in the northern tip (Region I) of Chile and the Free Zone of Punta Arenas in the southern tip (Region XII). ZOFRI encompasses the free ports of Arica and Iquique. ZOFRI is a major entry point for products bound for Bolivia and to a lesser extent for products going to Peru, Paraguay, and northern Argentina. Punta Arenas also has a free port. Modern facilities for packaging, manufacturing, and exporting exist in each zone. Following are some of the advantages offered by Chile 's free-trade zones:
- Imports entering and remaining in Chile's free-trade zones pay no duty or VAT.
- Imports leaving the free trade zones but remaining in regions I or XII (considered "extended" duty-free zones) pay a reduced 4.4% import duty but no VAT.
- Imports leaving the free-trade zones to enter the greater Chilean market pay full tariff and VAT charges;
- Imported goods may remain in Customs warehouses for 90 days. If said goods are unclaimed after the 90-day period, the goods will be declared abandoned by Customs and sold at public auction.
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Investment Climate in Brief
- A key feature of the Chilean government's development strategy is a welcoming attitude towards foreign investors, embodied in the country's foreign investment law, known as D.L. (Decree Law) 600.
- On June 6, 2003, the FIC raised the minimum investment under DL 600 to US$5 million per investor, and increased it to US$250,000 in the case of fixed assets, technology, debt capitalization, and profit reinvestments after that date. Capital investments below the new minimum level can be channeled through Chapter XIV of the Bank's Compendium of Foreign Exchange Regulations.
- In November of 2002, the Chilean Government launched an Investment Platform initiative aimed at attracting international operations headquarters for the region to Chile. By exempting platform companies from Chilean tax on overseas earnings, the initiative addresses the problem of the three-way taxation and provides foreign investors with additional incentive to invest in Chile. Also, to facilitate the entry of foreign capital into Chile, the initiative allows companies that are already established in the region to move their operation centers to Chile without incurring the transaction costs involved in selling and re-buying assets.
- Foreigners may not invest in Chilean fishing companies or media unless their country has a reciprocity arrangement with Chile.
- Chile does not subsidize or offer incentives specifically to attract foreign investment, although corporate tax exemptions are available to both foreign and Chilean firms investing in the extreme northern or southern areas of the country.
- Except for the fishing sector and others noted above, Chile does not restrict the right of establishment.
- Chile has a very strong regime for the protection of property rights, including secured interests in property. A well-functioning legal system safeguards investments of Chileans and foreigners alike. In protecting intellectual property rights, however, shortcomings have kept Chile on the U.S. Trade Representative's Special 301 watch list of countries with deficient intellectual property rights protection regimes since 1989.
- Opening a business is far easier in Chile than most other Latin American countries. Chilean regulatory systems tend to be transparent.
- Chile is considered a low threat country. Over the last ten years there have been relatively few incidents of politically motivated attacks on projects or installations. Civil disorder and terrorism are rare, and there have been no incidents involving international terrorist groups. However, some violent incidents have occurred in forestry plantations and farms in southern Chile. These incidents are related to the land claims of indigenous people in the VIII and IX Regions.
- Corruption in Chile has always been limited. Corruption exists, but only on a small scale.
- Chile has enjoyed generally calm labor relations since the return to democracy in 1990. Strikes have been few in the private sector, but public employees in health, education, and coal mining have held strikes in the last few years
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| Useful Web Sites in Chile |
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| www.direcon.cl(Directorate of International Economic Relations,Ministry of External Relations,Santiago) www.chilnet.cl (Chilean Business Directory) |
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| Genral Information |
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Travel Advisory and Visas
Chilean Foreign Ministry had informed the Embassy of India in Santiago that the procedure to issue multiple entry visa to the Indian businessmen for a period of six month had been simplified, the Embassy has been informed by the recently visited Indian businessmen that the Embassy of Chile in New Delhi has now started to issue multiple entry visa for three months validity after a considerable time of minimum 3 weeks and on submission of notarized documents and personal appearance at least 3 times. The Embassy of India has taken up the matter with the local authorities. Once in Chile, business and tourist visitors may extend their visit for an additional 90 days from the Registro de Servicios e Identificaciones, Oficina de Extranjeria (telephone 56-2-550-2400), or the Gobernacion Provincial outside of the capital. |
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Business Meetings
Business operations develop in a climate of free enterprise and free trade. Simplified bureaucratic procedures are the rule, making the Chilean business environment one of the most transparent and friendly in Latin America. The labor force is regarded as competent, productive, and relatively well educated. Current trends include innovation in export products and in a wide range of services for the domestic market. High foreign and domestic investment have added new technologies to industrial processes and increased competition in distribution and marketing. The business day usually begins at11 a.m. and ends 7 p.m. Lunch breaks usually begin at 1 p.m. and are an hour long, unless business is being conducted, in which case two- to three-hour lunches are common. Although social occasions rarely begin at the indicated time, business meetings nearly always do. Many Chilean businessmen are well-educated professionals who travel internationally and speak English. However, not all speak English, and foreign businessmen will often find the ability to speak Spanish very useful, if not an absolute must. Promotional literature should be in Spanish. Most of business meetings are conducted in Spanish language. Chileans are generally straightforward and do clean business. The business is conducted in Spanish language and it would always be useful to have an interpreter at hand. |
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LANGUAGE
The official language of the country is Spanish. English is gradually acquiring the status of a second language for business contacts. It would be desirable to have a working knowledge of the Spanish language. It is also possible to engage interpreters on daily basis. The present wages are US$ 120/- per day (8 hours). Any additional hours are charged at the rate of US$ 20/- per hour. Hiring of interpreters through agencies is much more expensive, costing between US$ 300/- to US$ 600/- per day. Should you fail to organize interpreters through your local contacts, please feel free to contact the Indian Mission for organizing the services of an interpreter for you. |
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TRANSPORTATION
On arrival in Santiago, you can use pre-paid taxi service at the Santiago airport to proceed to your hotel. The normal tariff to the center of the city is about US$ 40 - 50. You can also use shared van. These vans are operated by TRANSFER and DELFOS companies and they have a counter at the arrival lounge of the airport. They charge about US$ 20 per passenger and touch almost all important hotels. Although there are efficient buses and Metro operating in Santiago, visitors are advised to use taxis in view of the language difficulties and lack of knowledge of the city. Black and Yellow taxis are freely available from anywhere in Santiago. Taxis are safe and reasonably priced. Telephone taxies are also available. |
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RESTAURANT
Business lunches and breakfasts are common and offer of Indian hospitality is appreciated in Chilean business circles. There are presently only two Indian restaurant in Santiago: |
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| MAJESTIC |
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Santo Domingo 1526
Santiago, Chile
Phone : 562-6958366
Fax : 562-6974051
Contact person : Mr. Deepu Alaimchandani
Email : deepu@live.cl / deepu@soulofindia.cl |
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| SOUL OF INDIA |
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Vitacura 4111
Santiago, Chile
Phone : 2282825
Contact person : Mr. Suresh Goklani
Email : sgoklani@entelchile.net |
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Santiago has restaurants of all types and the food provided in these restaurants is hygienic and could be safely had. Tips, equivalent to 10% of the bill, are the standard norm. Santiago is a reasonably secure place. Most of the businesses are located in the Central and Eastern sectors of the city. Snatching and mugging are not frequent but it would be prudent to be a little careful. Visitors are also advised not to visit night spots and secluded places after sunset as these are frequented by antisocial elements. |
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| All international credit cards are widely accepted in Chile and can be freely used. |
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Electricity
Electricity supply in Chile is 220 Volts / 50 MHz. |
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MEDICAL ATTENDANCE
In case of necessity, emergency services of Santa Maria Clinic, Clinica Alemana, Clinica Indisa and Clinica Las Condes may be utilized. Following are their contact details: |
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Clinica Santa Maria
Avenida Santa Maria 0410
Santiago, Chile
Phone: 461 3001
Clinica Alemana
Av. Vitacura 5951
Santiago, Chile
Phone: 2101334
Clinica Las Condes
Lo Fontecilla 441
Santiago, Chile
Phone: 2105150
Clinica Indisa
Avenida Santa María 1810
Santiago, Chile
Phone: 3625555 |
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These clinics have some doctors who speak English and are well-equipped. However, the rates are very high. |
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TIME DIFFERENCE AND WEATHER
Chile is 9 1/2 hours behind India from March to October and 8 ½ hours behind India from October to March. The winter is from May to October and summer from December to March. The summer is mild with maximum temperature reaching up to 32 Degree Celcius, while minimum temperature in winter can go down up to 0 degree or –1 degree Celsius. It does not snow in Santiago. Santiago is situated in a valley and is surrounded by mountains. Due to geographical factors, the pollution does not escape and accumulates in the atmosphere, making it one of the most polluted cities in the world. Visitors suffering from respiratory ailments or eye diseases should be extra careful, particularly during winter months. |
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| More information can be had from the following website: www.echileindia.com |
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